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HTC working on the broken voice calls issue of HTC One M8 and M7

Recently some HTC One M8 and M7 users reported that their smartphones are encountering severe problems in calling like broken call voice. The problems arose just after their respective HTC smartphones received an update. The real reason had not been known then officially from HTC but assumptions were made. Finally HTC spoke up regarding this trouble and they revealed that the voice problem has started after some of the devices received the Service Pack update. HTC also said that they are working on resolving the issue.

HTC working on the broken voice calls issue of HTC One M8 and M7

HTC made the following announcements to TechRadar:

We are aware that some HTC One M7 (and possibly some M8) users have recently been experiencing audio issues making network calls on their devices.

WiFi calling does not seem to be impacted at this time. We’re working around the clock with our technical teams and partners to resolve the issue as a number one priority.

We will provide further updates as soon as we can. For anyone experiencing this issue with your HTC One (M7 or M8), you may want to try WiFi calling, and we ask that you please contact your local Customer Care:


This statement of HTC could be accessed from TechRadar but still it’s ambiguous what led to this problem in HTC One M7 and and probably some JTC One M8 too. As we get other updates, we will surely let you know.

HTC working on the broken voice calls issue of HTC One M8 and M7 - Last modify: December 18th, 2014, Author: Anik
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Anik is a Software Engineer by profession. He loves to spend a lot of time testing and reviewing the latest gadgets and software. He likes all things tech and his passion for smartphones is only matched by his passion for Sci-Fi TV Series.

  • Sameer Alemy

    I am very much impressed with this kind of mobile phones because it is HTC has a wonderful features such as the clarity of very high screen battery last longer. Purity of sound. Easy to use system. HTC Mobile wonderful I wish company go on issue more and more of HTC modren mobile

  • navjot singh

    HTC is very much respectable brand in the market of smartphones. It is gaint in arena of phonemarket.I am confident that HTC will sort that problem of m7 and m8 nice phones.they are awesome smartphones