What Are Some Of The ERP Systems For Work Order Management?



The concept of a job work invoice or a work order is quite self-explanatory. It is a task or assignment given to an employee or a group of employees with scheduling. The fulfillment of these work orders is usually for the benefit of the customer, as they may be from a customer request. Work orders are also, however, created internally within the organization. Typically a work order includes instructions, estimates of cost, the exact scheduling of the work, and information about the location and tools required to execute the work order. Assignment of work orders has also been greatly helped in modern times through ERP software suites, with many offering support for modules focusing specifically on the management of work orders.

Proper work order management often identified as an under-noticed critical component in the success of many businesses. It paves the way for all the various units and divisions of a business to provide efficient customer service and achieve growth. Owing to its nature, it’s also a very intricate and winding process that demands coordination among multiple departments with the maintenance of precise scheduling, and anticipation for any possibility. 


Using a management system definitely requires the use of technology, and more and more businesses are turning to these software systems to improve the process’s efficiencies greatly. Studies have shown that businesses adopting a new software suite to handle the process of issuing job work invoices see a 20% reduction in equipment downtime and material costs. They also set up the stage for very accurate and remarkable record keeping, allowing you to track progress in the light of your operational goals easily.

It’s also important to carefully consider how technologically skilled and adept your employees are, the ones who are to operate and maintain the system, and also the skill level of the employees receiving their assignments through the computerized system. Other things that should be considered also include whether there is a customizable suite of features that may be configured for your business. As you go onwards with implementation, it will also soon be time to decide on and apply the best practices throughout the work order management system in an effort to further reduce response times, save resources, and improve quality control.


In reality, any ERP system that you use can support modules that enable work order management to be handled as a process within the system. Hence, these systems are a few out of the multitudes that can be applied.

  1. Oracle NetSuite: NetSuite is counted among the world’s leading cloud business management software suites. The range of features includes operation automation, process streamlining, optimization of IT costs and complexity, and overall improvement of real-time visibility across the company. This is made possible through one complete web-based software that can perform all the core processes that keep a business running, such as accounting, inventory management, customer relationship management, and professional services automation, which leads us to work order management.

The possibilities for detail work orders are great, with pre-made and pre-placed metrics. You are also given the option to modify these and add your own. NetSuite is among the world’s most deployed cloud ERP solutions, used by more than 40,000 organizations in 160 countries. It is a modern, heavily scalable solution that can run all office operations and especially run a work order assignment system effectively and efficiently.

  • Ecount ERP: Designed primarily for small and mid-sized businesses, Ecount ERP is a robust, scalable, and flexible ERP software suite. Its wide range of features includes accounting management, inventory management, production management, purchasing management, and sales management modules. Work order system creation and maintenance is a feature that is offered under the umbrella of production management. It is more than capable of allowing you to organize the most efficient and effective system for the assignment of work orders, but Ecount ERP’s features here are best suited for manufacturers. The cloud-based design also allows users to manage all aspects of their business right on a heavily integrated system, just like NetSuite. The net-oriented design works great wonders in terms of cost-cutting and efficiency.
  • Odoo: Odoo ERP is among the most popular and most widely used ERP software suites in the market right now. Unparalleled features for scalability and option to choose between cloud and on-site installations means that Odoo is a secure fit for any type of business, small and large. While functionally just as effective and easy to use as the previous two entries on the list, the reason for Odoo’s induction here is its support for third-party modules. You can find third-party modules focusing specifically on the creation of a work order system on the Odoo App Store. If you have Odoo, you have access to possibly the most comprehensive set up infrastructures for work order management, depending on how you organize the different modules.


The final part of the successful work order system implementation is the adoption of good habits. Protocols for the creation of work order for every project will create a system that is predictable and cohesive for any magnitude of problems ranging from a broken tap to major maintenance and restoration works. Employee oversight can easily lead to a practice of bypassing work order assignments for small tasks in order to get them done quickly; this should be guarded all the time.

Finally, proper prioritization of your work orders is a crucial tenet of achieving system efficiency. Employ a standardized set of rules for prioritization to lead to consistency and cohesion. Developing a rubric and sticking to it will make the implementation of your work order management system successful.

A blogger with a zeal for learning technology. Enchanted to connect with wonderful people like you.