The ultimate goal of contact center automation is to unburden customer service teams and make communication more fluent. By integrating advanced features like predictive dialer, skill-based routing and call monitoring contact centers can identify pain points and offer a better ...
What is the Bitcoin Revolution? Is the Bitcoin scam or not? This is one common question that people are asking about these days. It is a cryptocurrency platform created in 2017 by a team of early adopters of blockchain ...
Many consider this the dawn of cryptocurrencies but there also those who strongly believe that this is only the beginning. As much as there are already at an estimate of 42 million bitcoin wallets in the world today, people have ...
Are you finally ready to step into the profitable but hectic world of Amazon selling? Amazon is a retail giant, and has fast become one of the biggest (if not the biggest) online retailers in the world. And as experienced ...
As businesses expand their workforces to meet ever-growing market demand, maintaining efficient collaboration remains nothing else but a crucial aspect of building a strong reputation and improving profits. With such a slew of tools available for businesses to utilise, many have turned to a IT consulting company to decide ...
There is a lot of buzz about Pi Network, a blockchain-based digital currency platform. This modern-day network is the brainchild of Stanford PhDs. As of today there are more than 7 million users, referred to as miners. These miners are ...
Amazon FBA has been one of the primary centres for online salespeople to launch their business websites and sell their products with its features. Any entrepreneur, beginner or experienced usually searches for possible products to market that are available within ...
Retail e-commerce has benefited considerably from the COVID-19 pandemic. At the global level, visits to retail websites increased from 12.81 billion in January 2020 to 14.34 billion in March 2020. In July 2020, online sales amounted to US$66.3 billion. That is a 66% ...
It goes without saying that business is extremely tough and competitive these days. This is especially true for those individuals trying to make it online. Maybe you just switched to the online platform because of the COVID pandemic. Maybe you’ve ...
The government has required tech companies to detail the number of layoffs they will make because of Covid-19. LendingClub, IBM, Lyft, and Yelp are among the Silicon Valley companies that are due to announce their layoff plans. These four companies ...
Today, residents of South Africa and Nigeria have access to a wide range of financial tools. International brokers are tailoring their services to local needs. Aside from Forex, there are more complex options. Futures contracts are risky instruments that are ...
While it’s easy to predict that the future of business is shifting to online, things aren’t that clear-cut for cautious investors. Many online businesses have gotten off to a bright start only to crash and burn in a matter of ...
With the booming U.S ecommerce market bringing in more than $343 billion in revenue in 2019 and projected to grow to more than $476 billion by 2024, this is the perfect time for entrepreneurs to sell their business online. The ...
Instagram is one of the first names that comes to mind when we think of social media. With over a billion users, the platform has undergone a massive popularity boom. And with social media being the heart and soul of ...
From small start-ups to large established businesses, utilising technology can make a huge difference to the everyday running of an organisation. Even the best managers and HR teams can struggle if proper systems are not set in place. HR systems ...
There are many types of contact numbers used by businesses nowadays. Some businesses prefer local phone numbers for their firms while others use toll-free ones for their communication purposes. This guide will help you out in understanding which number is ...
You have a pool of tools to choose from if you are looking for a business intelligence tool or BI tool. Using business intelligence tools can make data handling more comfortable, thus boost your online business strategy. With the use ...
Every business needs to have an online presence today as more and more consumers shop and search for services on the internet. Whether or not you have a physical store/office or only operate via a website or online store, it’s ...
Taking it for the past, how tedious transcription used to be. How difficult and sometimes irritating it might have been to jot down points from the notes and conversations recorded on a dictaphone. Well, now, things are different. In the ...
Being an independent contractor has its perks. You get to make your own hours, choose which projects to take on, and stay active. That being said, the job takes a lot of hard work. Among your countless responsibilities includes finding ...